// WARUNKI ŚWIADCZENIA USŁUG

// 1. Definitions

• Service: The Refcruiter website, platform, and all associated services
• User: Any individual or entity using the Service (Candidates or Employers)
• Candidate: A job seeker who browses jobs or submits applications
• Employer: An individual or company that posts job listings
• Content: All text, images, data, and files uploaded or submitted to the Service
• Account: A registered user profile on the Service
• Job Posting: A job listing published by an Employer

// 2. Service Description

Refcruiter is a global job board platform that enables:

• Candidates to search jobs, create profiles, and submit applications
• Employers to post job listings, review applications, and manage recruitment
• Guest users to apply to jobs without creating an account

The Service is provided "as is" and we reserve the right to modify, suspend, or discontinue features at any time without prior notice.

// 3. Account Registration & Eligibility

3.1 Eligibility

You must be at least 16 years old (18 in some jurisdictions) to use the Service.

By creating an account, you represent and warrant that::

• You are of legal age to enter into a binding contract
• All information you provide is accurate and current
• You will maintain the accuracy of your information
• You have the authority to bind your company (if registering as an Employer)

3.2 Account Security

• You are responsible for maintaining the confidentiality of your password
• You are responsible for all activities under your account
• You must notify us immediately of any unauthorized access
• We are not liable for losses due to unauthorized use of your account
• You may not share your account credentials with others

3.3 Account Termination

By You: You may delete your account at any time through account settings or by contacting us. Upon deletion:

• Your profile will be deactivated immediately
• Personal data will be deleted within 90 days (see Privacy Policy) (Polityka Prywatności)
• Active job postings will be removed
• Outstanding payments or refunds will be processed per Section 7

By Us: We reserve the right to suspend or terminate your account if you:

• Violate these Terms or our policies
• Provide false or misleading information
• Engage in fraudulent or illegal activities
• Abuse or harass other users
• Upload malicious content or viruses
• Attempt to circumvent security measures
• Fail to pay for services

// 4. User Responsibilities & Prohibited Conduct

4.1 General Responsibilities

All users must:

• Provide accurate and truthful information
• Comply with all applicable laws and regulations
• Respect intellectual property rights
• Maintain professional conduct
• Not misuse or abuse the Service

4.2 Prohibited Conduct

You may NOT:

• Post false, misleading, or fraudulent job listings
• Post jobs that are not genuine employment opportunities
• Discriminate based on protected characteristics (race, gender, age, etc.)
• Harvest or scrape data from the Service
• Use automated bots or scripts without permission
• Upload viruses, malware, or malicious code
• Impersonate another person or entity
• Spam users with unsolicited communications
• Post content that is illegal, defamatory, obscene, or harassing
• Interfere with the proper functioning of the Service
• Reverse engineer or attempt to access source code
• Use the Service for multi-level marketing or pyramid schemes

4.3 Enforcement

Violations may result in:

• Content removal
• Account suspension or termination
• Legal action and reporting to authorities
• Liability for damages incurred by us or other users

// 5. Candidate Responsibilities

5.1 Application Submissions

When submitting job applications, you must:

• Provide accurate and honest information in your resume/CV
• Ensure you have the right to work in the job location
• Not submit false credentials or qualifications
• Respect employer application instructions

5.2 Resume/CV Content

• You are responsible for the content of your uploaded resume/CV
• Do not include sensitive personal data (national ID, passport numbers, etc.) unless required
• Ensure you have the right to share any included references or portfolio work
• ⚠️ Resumes will be stored for 90 days and then automatically deleted

5.3 Communication with Employers

• Respond professionally to employer communications
• Do not solicit employers for non-job-related purposes
• Report suspicious or fraudulent job postings to     Mykyta Usatenko: [email protected]
      Eduard Shuliak: [email protected]

// 6. Employer Responsibilities

6.1 Job Posting Requirements

All job postings must:

• Describe genuine employment opportunities
• Contain accurate job requirements and descriptions
• Not discriminate based on protected characteristics
• Comply with employment laws in the job location
• Not be used to collect candidate data for non-recruitment purposes
• Not contain misleading salary information

6.2 Prohibited Job Postings

You may NOT post jobs that:

• Are commission-only positions without clear disclosure
• Require upfront payments or fees from candidates
• Are multi-level marketing or pyramid schemes
• Involve illegal activities
• Contain external links for data harvesting
• Are duplicates of existing active postings

6.3 Anti-Discrimination & Equal Opportunity

Employers must comply with equal employment opportunity laws:

• Do not discriminate based on: race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity, or other protected characteristics
• Job requirements must be bona fide occupational qualifications
• Salary ranges should be provided where required by law (e.g., Colorado, California)

⚠️ Violations will result in immediate removal of job postings and account termination.

6.4 Data Controller Responsibilities

When you receive candidate applications, you become an independent Data Controller:

• You must comply with GDPR, CCPA, and other applicable privacy laws
• Process candidate data only for recruitment purposes
• Implement appropriate security measures
• Respect candidate data rights (access, deletion, etc.)
• Delete candidate data when no longer needed
• See our Privacy Policy for details

6.5 Application Review & Communication

• Review applications in a timely manner
• Communicate professionally with candidates
• Do not contact candidates for purposes outside the job application
• ⚠️ Download application materials within 90 days (automatic deletion after 90 days)

// 7. Pricing, Payments & Refunds

7.1 Free Services

Candidates can use the Service for free, including:

• Browsing job listings
• Creating a profile
• Submitting unlimited applications

7.2 Paid Services (Employers)

Employers must purchase a job posting package to post jobs:

• Pricing is displayed on the pricing page and during checkout
• Prices are in USD, EUR, PLN, or other currencies as displayed
• Packages include a specific number of job posting slots
• Job postings are active for the duration specified in the package (e.g., 30 days)

7.3 Payment Processing

• All payments are processed securely via Stripe
• We do not store credit card information
• You authorize us to charge your payment method for all fees incurred
• Receipts and invoices are sent via email

7.4 Taxes

• Prices may not include applicable taxes (VAT, sales tax, etc.)
• You are responsible for any taxes imposed on your purchase
• EU businesses: Provide a valid VAT ID to avoid VAT charges (if applicable)

7.5 Refund Policy

• Refunds are issued at our sole discretion
• Unused job posting slots may be refunded if requested within 14 days of purchase
• Active or expired job postings are non-refundable
• To request a refund: Contact     Mykyta Usatenko: [email protected]
      Eduard Shuliak: [email protected] with subject "Refund Request"
• Refunds are processed within 14 business days

// 8. Intellectual Property Rights

8.1 Our Intellectual Property

The Service and its original content, features, and functionality are owned by Refcruiter:

• Source code, design, layout, and graphics are protected by copyright
• "Refcruiter" name and logo are our trademarks
• You may not copy, modify, distribute, or reverse engineer our intellectual property
• You may not use our trademarks without written permission

8.2 Your Content

You retain ownership of content you upload (resumes, job descriptions, etc.):

• By uploading content, you grant us a limited license to:
  • Store, display, and transmit your content to provide the Service
  • Make backups and derivative copies for technical purposes
• This license is non-exclusive, royalty-free, worldwide, and ends when you delete content
• You represent that you have all rights necessary to upload your content

8.3 DMCA & Copyright Complaints

If you believe content on our Service infringes your copyright, send a DMCA notice to:     Mykyta Usatenko: [email protected]
    Eduard Shuliak: [email protected]

Include: Description of copyrighted work, URL of infringing content, your contact info, statement of good faith belief, statement under penalty of perjury, signature

// 9. Disclaimers & Warranties

9.1 Service Provided "As Is"

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

• Warranties of merchantability, fitness for a particular purpose, or non-infringement
• Warranties that the Service will be uninterrupted, error-free, or secure
• Warranties regarding the accuracy or reliability of content

9.2 No Guarantee of Results

• We do not guarantee that candidates will receive job offers
• We do not guarantee that employers will receive qualified applications
• We do not verify credentials, qualifications, or background of users
• We are not responsible for the actions of employers or candidates

9.3 Third-Party Services

• We integrate third-party services (Stripe, Supabase, OAuth providers)
• We are not responsible for third-party service failures or data breaches
• Third-party terms and privacy policies apply to their services

// 10. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW:

10.1 No Liability for Indirect Damages

WE ARE NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING:

• Loss of profits, revenue, or business opportunities
• Loss of data or content
• Loss of employment opportunities
• Costs of substitute services
• Emotional distress or reputational harm

10.2 Cap on Liability

OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING FROM YOUR USE OF THE SERVICE SHALL NOT EXCEED:

• For candidates: €100 EUR
• For employers: The amount you paid us in the 12 months preceding the claim
• For all others: €100 EUR

// 11. Indemnification

You agree to indemnify, defend, and hold harmless Refcruiter, its founders, employees, contractors, and affiliates from any claims, liabilities, damages, losses, and expenses (including legal fees) arising from:

• Your violation of these Terms
• Your violation of any law or regulation
• Your violation of third-party rights (intellectual property, privacy, etc.)
• Content you upload or submit
• Your use of the Service
• Disputes between you and other users

// 12. Governing Law & Dispute Resolution

12.1 Governing Law

These Terms are governed by the laws of Poland, without regard to conflict of law principles.

For users in specific jurisdictions:

• EU Users: You retain rights under mandatory EU consumer protection laws
• California Users: California consumer protection laws may apply
• Other Jurisdictions: Local consumer protection laws may provide additional rights

12.2 Jurisdiction & Venue

• Disputes shall be resolved in the courts of Poland
• You consent to personal jurisdiction in Polish courts
• For EU consumers: You may bring claims in your country of residence

12.3 Informal Dispute Resolution (Required First Step)

Before filing a lawsuit, you must:

1. Send a written notice to:     Mykyta Usatenko: [email protected]
       Eduard Shuliak: [email protected]
2. Describe the dispute and your desired resolution
3. Wait 30 days for us to attempt to resolve the dispute informally

// 13. Changes to These Terms

We may update these Terms at any time:

• Material changes will be notified via email and prominent website notice
• The "Last updated" date will be revised
• Continued use after changes constitutes acceptance
• If you do not agree to changes, you must stop using the Service

We will provide at least 30 days' notice for material changes that reduce your rights.

// 14. Severability & Waiver

14.1 Severability

If any provision of these Terms is found to be invalid or unenforceable:

• The provision will be modified to achieve its intent to the maximum extent permitted
• All other provisions remain in full force and effect

14.2 Waiver

• Our failure to enforce any provision does not waive our right to enforce it later
• No waiver shall be deemed a continuing waiver

// 15. Entire Agreement

These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and Refcruiter regarding the Service, superseding any prior agreements or understandings.

// 16. Contact Information

For questions about these Terms:

📧 Email:     Mykyta Usatenko: [email protected]
    Eduard Shuliak: [email protected]
📬 Postal Address: Refcruiter - Legal Department, Mykyta Usatenko and Eduard Shuliak, Poland
📞 Alternative Contacts:
    Mykyta Usatenko: [email protected]
    Eduard Shuliak: [email protected]

For DMCA / Copyright Issues:
📧 Email:     Mykyta Usatenko: [email protected]
    Eduard Shuliak: [email protected] (Subject: "DMCA Notice")

For Privacy / Data Protection:
📧 Email:     Mykyta Usatenko: [email protected]
    Eduard Shuliak: [email protected] (Subject: "Privacy Inquiry")